To Our Customers,
Per Northwestern’s decision not to allow 1st and 2nd year students to live on campus this fall, we wanted to reach out with some information about moving forward. While we know that this decision was not made lightly, we are also aware of how disappointing this is for many of you.
As students, we recognize the joy and community that come with living on campus as underclassmen, and are saddened that this experience has been put on hold for all of you.
With regards to your order:
- If you rented a fridge: We will deliver your fridge when you are able to move-in to on-campus housing Winter quarter. You’ll also receive a partial refund prior to delivery reflecting the shortened rental period this year.
- If you purchased a fridge or other of our essentials: We look forward to delivering your full RezEssentials order to you at the start of winter quarter.
- If you subscribed to our RezLaundry service: Your subscription will be automatically credited toward this coming winter quarter when you arrive on campus.
We wish you the best as you begin your Northwestern journey. Please know that as you attempt to find some semblance of normalcy this quarter, we are always here to answer any questions about Northwestern that you might have.
General Manager of RezEssentials
Northwestern Class of 2021